- Manage records while locating files, keeping them and updating them with a high sense of responsibility and confidentiality especially those related to: projects proposals, reports, budgets, contracts, and others. - Work on updating the soft operational database and double- checking data entries when needed. - Answer telephone calls and give information to callers, take messages, or transfer calls with accuracy and friendliness. - Handle visitors' inquiries and direct them to colleagues according to their needs. - Schedule and confirm appointments for any external party. - Handle all incoming and outgoing mail/e-mail correspondence. - Follow-up with any external parties on updates regarding their operations and contracts with the department. - Perform other duties ad hoc. Special Required Skills Good Knowledge in MS office Fluency in written and spoken Arabic and English – French is a plus